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Our customer care representatives are available to answer your questions Monday through Friday, 8:30am to 6:00pm ET. To give our employees an opportunity to spend time with family, we are closed on New Year’s Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve and Christmas.

Phone – 1-800-432-4966 or 412-881-4900, ext. 5
Fax – 412-881-4898
Emailmemberservices@vbaplans.com

Mailing Address:
VBA
400 Lydia Street, Suite 300
Carnegie, PA 15106

If you are unable to reach us during regular working hours, please call us at our alternative phone number 412-618-5919 or fill out the form below and one of our customer care representatives will get back to you as soon as possible.